FAQ

01

Q: Can I buy other factory's products directly from you?

A: Yes, of course. There are already many customers cooperating with us in this way. We have over 8 years in the business with extensive knowledge of technology and market. Our good reputation in China has been awarded by Alibaba Group as its selected business partner..

02

Q: How does your factory do regarding quality control?

A: Our factory has gained CE certificate, CCC certificate and ISO9002 authentication. Quality makes us who we are today.

03

Q: whats the pay method if i want to buy your machine?

A: If you are registed on Alibaba.com, we can make this order on alibaba.com, Western unin, paypal, credit card is accept..

04

Q: Does an AC output have any advantages?

Yes, if you need to weld on material that's become magnetized from friction, such as when hay, feed or water constantly rub against a steel part. A DC output won't work because of "arc blow," where the magnetic field blows the molten filler metal out of the weld puddle. Because an AC output alternates between polarities, it enables you to weld magnetized parts..

05

Q: Where is your factory located ? How can I visit there ?

Our factory is located in Hangzhou city ,We ofen attend the Exhibition also we can talk there .

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06

Q: How can I pay my order?

We accept T/T, Alibaba Trade Assurance payments. For those orders less than 1000USD, we accept PayPal to pay. .

07

Q: When can I get the quotation?

We usually quote within 24 hours after we get your inquiry. If you are urgent to get the price,please send the message on trade management or call us directly. In a word, we’ll reply you as soon as possible..

08

Q: How big of machine do I need?

A 225 to 300 amp machine handles almost anything the average person will encounter, as most Stick welding procedures require 200 amps or less. To weld material thicker than 3/8 in., simply make multiple passes - this is what professionals do, even when welding on 1 in. structural steel.

09

Q: Are you a factory or trading company?

We are a factory and we have a special agent for foreign trading..

10

Q: How about your warranty?

We offer 3-year product life guarantee ,and a generous 1 year warranty on al purchases that begins with the bill of lading..

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